How Organization Accounts Work

Organization User

When your employer or organization subscribes to PATHS, they create a dedicated workspace — called a tenant — for their team. Your organization administrator sets up this workspace, invites members, and assigns content access levels to the group.

What Is Multi-Tenancy?

PATHS uses a multi-tenant architecture, which means each organization operates within its own private space on the platform. In practice, this means:

Your organization's content is separate — articles, courses, and learning paths assigned to your org are visible only to members of your tenant.
Your personal account still works — if you have a personal PATHS subscription, you keep access to that content too.
Data stays private — your progress, quiz results, and activity within the org are visible to your administrator but not to other organizations.

Think of it like email

Just as your work email and personal email are separate but accessible from the same device, your organization content and personal content coexist on PATHS without interfering with each other.

How Access Is Determined

Your available content is determined by two factors:

Your personal subscription tier — Free, Regular, Premium, or Enterprise
Your organization's access level — set by your admin when they configure the tenant

PATHS uses a "highest wins" policy. If your personal tier grants access to Regular content and your organization grants Premium access, you see everything up to and including Premium. You always get the superset of both.

PATHS content listing showing articles and courses available through organization access

You do not need to manage or configure any of this yourself. Your organization administrator handles all access-level assignments. If you believe you are missing content, reach out to your admin.

Your organization administrator is responsible for:

Inviting and removing team members
Setting the organization's content access level
Assigning courses and learning paths to the team
Monitoring team progress and completion rates

Compliance & Certifications

Organizations can track staff training compliance through PATHS:

Certificates are automatically generated when you complete a course — see Team Certificates
Team managers can view compliance status, certificate expiry, and export data — see Compliance Dashboard
Some organizations configure certification expiry requiring periodic recertification

Next Steps

Accessing Assigned Content — See what your org has enabled
Team Learning Paths — Follow structured learning set by your admin
Compliance Dashboard — View team compliance status (managers only)
Team Certificates — Understand how org certificates work
Switching Between Personal & Org Content — Navigate both content pools